Special Order Policy

XDP will special order almost any product that is carried by our manufacturers. To order non-stock, special order items, a pre-payment in full is required. Pre-payment is non-refundable/non-transferable, and special order items are non-cancellable/non-returnable. Manufacturers vary delivery time, so estimated times of arrival are not guaranteed. Special order products are not listed on the website and must be purchased directly through a sales representative.