XDP is an industry leading retailer, distributor and manufacturer of automotive parts and accessories. We are currently seeking applicants for the positions listed below to assist in day-to-day operations.
As an employee of XDP you will be part of a select team that is dedicated to caring for our customers and helping us grow our business to the next level.
Vision and Values Statement
We intend for XDP to be a rewarding and enjoyable place to work while still maintaining an atmosphere of professionalism, efficiency, and cooperation. Our commitment to conduct ourselves in a responsible and ethical manner with a focus on personal pride, mutual respect and always giving our best effort will help us achieve this goal. It is through this commitment that we may enrich the lives of all those who help make us successful.
Additional Openings
- Customer Support Specialist - Wall Township, New Jersey
- Data Entry / Order Processing - Wall Township, New Jersey
- Inside Technical Sales Representative - Wall Township, New Jersey & Las Vegas, Nevada
- Warehouse Worker - Lakewood, New Jersey & Las Vegas, Nevada
Customer Support Specialist - New Jersey
XDP is currently seeking a Customer Support Specialist to assist in day-to-day operations. As a Customer Support Specialist with XDP you will be part of a select team that is dedicated to caring for our customers, handling daily tasks and helping us grow our business to the next level.
Job Responsibilities:
- Handling a large number of incoming customer phone calls and emails
- Processing incoming web and phone orders
- Communicating with product vendors and shipping department to assure timely processing of orders
- Office administrative duties
- Must have open availability(Our shifts are 8:30-5:00 & 10:30-7:00)
Knowledge, Skills and Abilities Required:
- Strong multi-tasking skills, attention to detail & highly organized
- Must be familiar and comfortable with working with Multi Screens
- Typing 40+ WPM
- 2 years experience with PC computers and the internet
- Good communication skills (verbal and written)
- Experience with e-commerce a plus but not required
- Experience working in Live Chat preferred but not required
Data Entry / Order Processing - New Jersey
Job Purpose:
Enter website orders in to order management system for processing.
Duties:
- Prepare web orders for computer entry by compiling and sorting information; establishing entry priorities.
- Process orders by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enter customer and account data by inputting alphabetic and numeric information on keyboard.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level
Inside Technical Sales Specialist - Wall Township, New Jersey & Las Vegas, NV
We are currently seeking Inside Sales Representatives at our Wall Township, NJ and Las Vegas, Nevada facility's capable of handling automotive related phone calls from our loyal customer base. As a Sales Specialist at XDP, you will play a key role in ensuring our customers find the right parts for their diesel application. You'll be responsible for providing an excellent customer experience by answering customer inquiries, accurately building customer orders, and driving sales to the next level.
Job Responsibilities:
- Greet and assist customers in a friendly and professional manner by phone, online, and in-person.
- Identify customer needs and recommend appropriate parts and accessories.
- Provide accurate information about product features, pricing, and availability.
- Accurately enter customer’s orders into our order management system.
- Handle cash, credit, and other forms of payment.
- Maintain a clean and organized store environment.
- Stay updated on new products and industry trends to effectively communicate with customers.
- Collaborate with the team to achieve sales targets and contribute to a positive working environment.
- Occasionally represent the company at shows and events.
Knowledge, Skills and Abilities Required:
- Experience in automotive parts sales preferred or prior role requiring technical knowledge in our field.
- Knowledge of automotive parts and accessories.
- Strong communication and interpersonal skills (verbal and written).
- Ability to work with a steady volume of customers by phone, online, and in-person.
- PC computer experience with basic skills for processing sales transactions and navigating the internet.
- Must be comfortable collaborating with colleagues and fellow industry professionals nationwide via phone, online, and in-person. skills (verbal and written)
- Must be highly organized with an attention to detail.
- Interest in the automotive aftermarket industry is a huge plus.
Warehouse Worker - New Jersey & Nevada
XDP is currently seeking a full-time warehouse worker to assist in day-to-day operations. As a warehouse worker with XDP you will be part of a select team that is dedicated to caring for our customers, handling daily tasks and helping us grow our business to the next level.
Description:
Warehouse Worker
Warehouse Worker Job Purpose:
Completes shipments by processing and loading orders.
Warehouse Worker Job Duties:
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
- Maintains quality service by following organization standards.
- Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
- Completes reports by entering required information.
- Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Teamwork, Coordination, Organization, Planning, Time Management, Reporting Skills, Inventory Control, Documentation Skills, Equipment Maintenance, Data Entry Skills, Dependability
Interested Applicants