Tracking your order

XDP emails tracking numbers to all customers who have provided us with a valid email address. If you have not yet received your tracking number or you have not provided an email address please follow the instructions below.

How did you place your order?

On the website

Please log-in to your account here. Your order number and order status will be displayed. If tracking information is available you may click the tracking number for the exact status of your package.

WEB ORDER STATUS

Check the status of your order placed online.

Over the phone

Please have your order number ready and call our customer service department toll-free at 1-888-343-7354 a representative will be able to assist you.

CALL US

Speak with our Product Specialists, Customer Service, or Tech Support teams.

CUSTOMER SERVICE LIVE HELP

Have a question about your order status, tracking, or a return? Chat with us now!

E-MAIL US

Send us an email and we’ll get you in touch with the proper department for any request.